Ledger.com/Start® | Getting Started — Ledger Support

Cryptocurrency security starts with the right tools, knowledge, and practices. For anyone entering the world of crypto, hardware wallets like Ledger devices are essential for safeguarding digital assets. But owning a wallet is only the beginning. The first step in ensuring your assets remain secure is the proper setup and connection of your device with official Ledger software. This is where Ledger.com/Start® becomes indispensable.

Ledger.com/Start® is the official onboarding portal for Ledger devices, guiding users through secure initialization, firmware updates, and integration with management software like Ledger Live and Ledger Live Desktop. Whether you are a beginner setting up your first Ledger device or a seasoned user seeking to manage multiple cryptocurrencies, Ledger.com/Start® provides a seamless, secure, and trustworthy starting point.

This guide walks you through the setup process, highlights best practices, explains the role of Ledger Live and Ledger Live Desktop, and answers common questions for new and advanced users. By following these steps, you can ensure a secure start with your Ledger device and maintain control over your digital wealth.

What is Ledger.com/Start®?

Ledger.com/Start® (accessible at ledger.com/start) is the official support and setup portal for all Ledger devices, including Ledger Nano S Plus and Ledger Nano X. It is designed to help users:

• Set up their Ledger device securely

• Install or update firmware

• Access the official Ledger Live application

• Connect to the Ledger Live Desktop software for full management of crypto assets

Using Ledger.com/Start® guarantees you download authentic software and follow Ledger’s recommended security workflows, minimizing the risk of malware, phishing, or compromised downloads. It also provides helpful tutorials, troubleshooting guides, and detailed instructions for both beginners and advanced users.

Why Starting at Ledger.com/Start® is Important

Security is paramount in crypto management. Many users fall victim to phishing scams or malicious downloads because they did not start with official sources. Here’s why Ledger.com/Start® matters:

1. Authenticity – Downloads from ledger.com/start are verified and safe.

2. Up-to-Date Software – Access the latest versions of Ledger Live and firmware.

3. Safe Device Initialization – Ensures your hardware wallet is set up correctly with minimal risk.

4. Guided Workflow – Step-by-step instructions reduce the chance of user errors.

5. Official Support – Access to Ledger’s help center and troubleshooting resources if issues arise.

By following instructions on ledger.com/start, you start your crypto journey on a secure and reliable foundation.

Step-by-Step Guide: Getting Started

Here’s a detailed guide for setting up your Ledger device using Ledger.com/Start®.

Step 1: Visit Ledger.com/Start

Open your browser and go to ledger.com/start. This official portal automatically detects your operating system and recommends the correct installation files for your device and OS.

Step 2: Download Ledger Live

From ledger.com/start, download Ledger Live, Ledger’s official management application. Ledger Live allows you to:

• Check your crypto balances

• Send and receive assets securely

• Install blockchain apps on your Ledger device

• Track your portfolio performance

The portal provides guidance for both the browser version and Ledger Live Desktop, depending on your preference.

Step 3: Install Ledger Live Desktop

For a more secure and fully featured experience, installing Ledger Live Desktop is recommended. Available for Windows, macOS, and Linux, it provides:

• Local storage of configuration files

• Faster performance

• Enhanced offline security

• Smooth management for multiple accounts and blockchains

Ledger Live Desktop ensures that all sensitive actions remain secure, and transactions are signed on-device.

Step 4: Initialize Your Ledger Device

Once Ledger Live Desktop is installed, connect your Ledger device. Follow the instructions in Ledger Live to:

1. Create a PIN code

2. Generate a 24-word recovery phrase

3. Confirm the recovery phrase on the device

This recovery phrase is the most important backup for your wallet. Never share it with anyone or store it digitally.

Step 5: Install Blockchain Apps via Ledger Live

Ledger devices require apps to interact with specific blockchains. Through Ledger Live Desktop, you can:

• Install apps for Bitcoin, Ethereum, Solana, Polkadot, and more

• Ensure apps are authentic and verified

• Manage multiple blockchains from one device

Installing apps through Ledger Live ensures compatibility and maintains security.

Step 6: Add Accounts and Manage Assets

After apps are installed, you can add accounts for supported blockchains. Ledger Live Desktop then allows you to:

• View your cryptocurrency balances

• Send and receive assets securely

• Monitor portfolio value and performance

• Access staking options and other blockchain features

This centralized management interface makes Ledger Live and Ledger Live Desktop essential tools for a smooth crypto experience.

Security Best Practices

Even with a secure device and software, good habits are critical:

1. Always use official sources: Only download Ledger Live, Ledger Live Desktop, and firmware from ledger.com/start.

2. Keep firmware up to date: Ledger regularly updates firmware to patch vulnerabilities.

3. Verify URLs: Ensure you are on the official domain before entering any sensitive information.

4. Secure your recovery phrase: Never store it digitally or share it with anyone.

5. Use strong PINs: A secure PIN adds an extra layer of protection.

By combining these practices with official tools from Ledger.com/Start®, you maximize the security of your crypto holdings.

Ledger Live vs. Ledger Live Desktop

While Ledger Live can be accessed through the web, Ledger Live Desktop is preferred for many users because:

• It keeps your configuration and data locally on your device

• Provides faster performance

• Offers enhanced security features

• Simplifies management of multiple accounts

Both versions connect seamlessly to your Ledger hardware wallet, but Ledger Live Desktop offers the most robust management experience.

Troubleshooting Common Setup Issues

Users may encounter connectivity or setup issues. Here’s how to address common problems:

• Device not detected: Restart the device and USB connection.

• Software errors: Reinstall Ledger Live Desktop from ledger.com/start.

• Firmware update fails: Ensure stable internet and check for the latest version.

• PIN or recovery issues: Follow official guides on Ledger.com/Start® for troubleshooting.

For additional support, Ledger’s Help Center provides detailed resources and guides.

Final Thought

Getting started with Ledger isn’t just about buying a hardware wallet — it’s about establishing a secure foundation for your cryptocurrency journey. Ledger.com/Start® ensures that your setup is safe, your software is authentic, and your hardware wallet is correctly initialized.

By following the official setup process and using Ledger Live or Ledger Live Desktop, you gain full control over your assets with the peace of mind that your private keys are always secure. Proper setup, ongoing firmware updates, and secure management practices make Ledger a reliable partner in your crypto journey.

Start today at Ledger.com/Start® and experience the secure, user-friendly ecosystem Ledger provides.

Frequently Asked Questions (FAQs)

1. What is Ledger.com/Start®?
   It is the official portal for setting up and initializing your Ledger hardware wallet safely.

2. Do I need Ledger Live?
   Yes. Ledger Live is required to manage your wallet, view balances, and send or receive crypto securely.

3. What is Ledger Live Desktop?
   Ledger Live Desktop is the desktop version of Ledger Live, offering enhanced security and local storage.

4. Where can I download Ledger Live Desktop?
   Only from the official site: ledger.com/start.

5. Can I manage multiple blockchains with Ledger Live?
   Yes. Ledger Live Desktop allows you to manage multiple blockchains and assets from one interface.

6. Do my private keys leave the device?
   No. Private keys are stored on the Ledger hardware wallet and never leave the device.

7. How do I update Ledger firmware?
   Follow instructions in Ledger Live or Ledger Live Desktop, starting from ledger.com/start.

8. Is Ledger Live free?
   Yes. Both Ledger Live and Ledger Live Desktop are free to download and use.

9. Can I access staking and DeFi through Ledger Live?
   Yes. Ledger Live supports staking, DeFi integrations, and other advanced blockchain features.

10. What should I do if my device is not recognized?
    Restart your device, reinstall Ledger Live Desktop from ledger.com/start, and check USB connections.